Shipping Policy

Order Processing

At 【请替换：店铺名称】, we strive to get your order to you as quickly as possible. All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or U.S. holidays will begin processing on the next business day.

Please note that during peak times or holidays, processing may take a little longer. We appreciate your understanding and patience.

Shipping Timeframes

Once your order has been processed and shipped, estimated delivery times are as follows:

Standard Shipping (U.S.): 7-12 business days

These timeframes begin after your order has shipped, not on the day the order is placed. Delivery times may vary due to weather, carrier delays, or other circumstances beyond our control.

Shipping Fees

Shipping costs are calculated based on your shipping address, the shipping method you select, and the size and weight of your order. Shipping fees are displayed at checkout before you complete your purchase.

Shipping Destinations

We currently ship within the United States only. If you have questions about shipping to other locations, please contact us at 【请替换：客服邮箱】.

Order Cancellation

You may cancel your order within 24 hours of placing it. After this window, your order will be processed and shipped according to our standard timelines.

Returns & Refunds

We accept returns within 14 days of delivery. To initiate a return, please contact us at 【请替换：客服邮箱】 with your order details.

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect. Please ensure returned items are in their original condition.

Refunds will be processed within 5-10 business days after we receive and inspect the returned item.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with tracking information. Please allow 24-72 hours for tracking updates to appear.

Address Accuracy

Please double-check your shipping address before completing your order. We cannot change the shipping address once your order has been shipped.

If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply to reship the order.

Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please notify us within 7 days of delivery at 【请替换：客服邮箱】. Having your order number and photos ready will help us resolve the issue promptly.

Need Assistance?

If you have any questions or need help regarding your order, shipping, or returns, our customer service team is here to assist you. Please reach out to us at 【请替换：客服邮箱】.

Thank you for choosing 【请替换：店铺名称】. We look forward to serving you!